Terms & Conditions
BigTees Australia Terms & Conditions of Use
All products are offered by BigTees Plus Size Australia (ABN 44 993 275 834) and are in stock in Sydney Australia. Occasionally we may discover a problem with the item when we are preparing for shipment, if this happens we will contact you immediately.
With regards to the website and unforeseen technical errors - if we find your order has suffered some sort of technical glitch and has;
(i) not processed correctly.
(ii) not processed the correct payment amount.
(iii) suffered any kind of technical or pricing error.
We reserve the right to contact you to discuss the issue or if all else fails, cancel and refund the order. We will always attempt contact first before any order is altered in any way.
Change of Mind Cancellations: If your order has not yet dispatched and you wish to cancel, a 10% cancellation fee will apply.
Our orders will be sent with tracking via Australia Post. If you are not home for delivery & do not pick it up from the post office or decline receipt of your order, we reserve the right to refund the order less 10% of the retail price of the items. Shipping will not be refunded in these cases. Note: it is your responsibility to provide an accurate delivery address when ordering. If you notice the address is incorrect when you receive a copy of the order via email, you must contact us immediately.
If you are purchasing from outside Australia, you must accept any duties, taxes or Government charges your Country may add to the shipment when the shipment arrives in your Country. If you refuse the shipment, the order will be refunded minus all shipping costs and 10% of the retail price of the items.
By purchasing from BigTees Australia you are bound by these terms and conditions.